Novatap is an elegant deck-mounted chrome infrared tap for washbasin outlet applications, with the benefit of hygienic hands-free operation. The Water Regulations require that the flow rate of a tap does not exceed 3.6 litres per minute where basins have no plug. The 3.5 litres per minute model therefore ensures that this hands-free infrared tap is compliant in such applications.
Robust design and build quality make Novatap ideal for hard use environments where the less-abled or elderly may find it difficult to operate conventional taps. Novatap includes an external solenoid valve which is activated by a presence-detection infrared sensor positioned in the lower tap body.
This tap is particularly useful where hygiene issues coupled with water and energy efficiency are paramount. Both the water flow run-on time and the sensor range between the tap and the user’s hands are fully adjustable The taps automatically switch off after 60 seconds of continuous flow, preventing any water wastage if there is attempted vandalism.
To prevent the potential build-up of stagnant water, which can create legionella bacteria growth, the tap incorporates a hygiene rinse option which operates 12 hours after the last use of the tap.
Novatap can be powered by either mains or batteries, with both options included as standard. Also available as an optional extra is a Multi-Product Power Supply Unit (PSUC) which can provide power for up to 30 taps (only 1 fused spur required).
Additional customised settings are obtainable via a handheld remote control Infrared Configuration Unit (ICU) which is available as an optional extra. The remote controller enables rapid automatic configuration to the specific washroom dimensions and deactivation of the hygiene rinse function.
3.5 Litres per minute: The Water Regulations require that the flow rate of a tap does not exceed 3.6 litres per minute where basins have no plug. The Novatap configured with a 3.5 litres per minute limit will ensure compliance in such applications. This model of flow restrictor is non-aerated and thus suitable for high risk applications such as medical facilities and care homes, where the risk to users of legionella and other water-carried respiratory contracted viruses/bacteria is high.
Aerators/Nozzles: Novatap infrared taps are supplied with interchangeable nozzle/aerators to allow the outlets to be configured to either a 3.5 or 5 litres per minute flow rate.
3.5 litres per minute is achieved with a Neoperl® Caché® Perlator® Honeycomb laminar nozzle:
5 litres per minute utilises a high-tech Neoperl® Caché® Perlator® Honeycomb aerator:
The flow of water from the taps is turned on when the user presents their hands to the infrared sensor which is located on the lower body of the Novatap.
No contact is required. The infrared sensor automatically activates the external solenoid valve. When the user’s hands are moved away the flow of water stops after a 2 second delay.
Here is a selection of documents, designed to ease specification and installation:
Here is video content illustrating the technical application of this product:
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Parts only warranty (no labour) for equipment purchased in the United Kingdom, Ireland, Isle of Man and the Channel Islands. Components of the unit which are proven to be faulty or defective in manufacture will be exchanged or repaired.
1 Year from Date of Manufacture
3 Years from Date of Installation
To register and qualify for Extended Warranty cover, the Cistermiser product must be correctly installed with the Commissioning Checklist fully completed as itemised in the Installation Guide (included with the product), to demonstrate compliance with the product installation instructions.
Each Commissioning Checklist activity should be dated and additional warranty details provided to enable registration: product serial number, installation date, installation site address and the installer’s name and contact details.
Extended Warranty can be registered online (via the Warranty section of this website) or by completing and returning the Commissioning Checklist from the Installation Guide (included with the product) to this address: Cistermiser Ltd, Unit 1, Woodley Park Estate, 59-69 Reading Road, Woodley, Berkshire RG5 3AN.
Things to check:
Solution: This is likely due to low battery power. Change the batteries.
Solution: Check electrical connections and ensure power is supplying the sensor. If battery powered, change batteries.
Solution: You need to check the water supply, make sure the supply is turned on and there is a good working pressure. The minimum dynamic pressure is 0.5 bar and the maximum dynamic pressure is 6 bar. Check the filter on the inlet to the solenoid valve for blockages.
Solution: The anti-vandal mode will have been triggered. The object / debris needs to be removed and the tap will resume normal functionality.
Things to check:
Solution: This is likely due to low battery power. Change the batteries.
Solution: Check the water supply. Make sure the water pressure is not above the maximum dynamic pressure of 6 bar or below minimum dynamic pressure of 0.5 bar. Ensure the arrow on the external solenoid valve is pointing in the direction of the water flow. Check for debris or scale in the diaphragm: isolate water supply to the valve and remove wires attached to the solenoid. Undo the 4 x screws and remove. This will give you access to the diaphragm (note orientation of diaphragm when re-installing), flush under cold water and visually inspect. Re-install. If the diaphragm has been damaged by debris, visually inspect and then call Cistermiser on 0118 969 1611 for further instructions.
Things to check:
Solution: Either the filter or aerator is blocked with scale or debris. Remove the aerator tap using the key supplied, clean and reinstall. Check all filters for debris and scale. Check the filter within the flexible connector.
Things to check:
Solution: It’s either a TMV or water pressure issue. Check that the TMV is operating correctly and that the water pressures are suitable for TMVs installed.
Things to check:
Solution: This is likely to be faulty wiring or a faulty solenoid. Please check the wiring first. If you think you have a faulty solenoid, then call Cistermiser for advice on 0118 969 1611.
Solution: This will be due to low battery power. Change the batteries.
Solution: This will be due to the sensor being covered or heavily scratched. Uncover the sensor or polish out the scratches.
Things to check:
Solution: It’s either a TMV or a hot water plumbing issue. Check that the TMV is setup correctly. Hot water runs in building can sometimes be lengthy so there could be a short delay until hot water is dispensed from the tap.
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