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About Us

Operating under Quality Management Systems certified to ISO.9001:2015, Cistermiser Ltd is a fully-owned subsidiary company of Davidson Holdings, a privately-owned group of market-leading businesses operating in the lightside building products sector.

A bold ‘Our World is Water’ corporate slogan underlines a commitment to producing smart, efficient water management solutions that optimise control, deliver savings and help to ensure the safety and preservation of the earth’s most precious resource.

We have a proud history spanning over 35 years of service to the UK construction industry, with design and development of proven and innovative products from our headquarters and manufacturing centre in Woodley, Reading.

Our technical support team is trained to deal with any technical queries or issues with our products post-installation.

Technical
Support

Our technical support team is trained to deal with any technical queries or issues with our products post-installation.


Call us

0118 969 1611

Email us

sales@cistermiser.co.uk
Quality & Warranty Information

Cistermiser products are manufactured under Quality Management Systems certified to ISO.9001:2015.

All products have a one year parts only warranty from the date of manufacture.

The warranty can be extended, free of charge, to three years from date of installation by completing and returning the Commissioning Checklist as itemised in the Installation Guide (included with the product) or completing our online Warranty form.

Register Your Warranty Online

Our Commitment to Water Efficiency

Despite the chronic shortage of water storage facilities in the UK, each individual still uses approximately 150 litres per day; this figure increases to over 3,400 litres per person every day when embedded water consumption (water used to produce the food and other commodities we consume) is considered.

Key statistics are:

  • Water usage in the UK has been rising by 1% a year since 1930
  • 1.2 billion litres of water are flushed needlessly away every day in the UK
  • Urinals operating without flush controls can use up to 160,000 litres of water a year
  • Millions of WCs installed in the UK have a flush capacity of 13 litres of water or more
  • A conventional tap installed in typical commercial premises can use over half a million litres of water a year

Cistermiser Ltd has a long-established record of dedication to conserving water; our first water-saving product was launched soon after the 1976 drought. We have always recognised the need to reduce water wastage and our product range reflects this commitment. Our infrared range of products has been recognised as “water efficient” under the European Water Label Scheme.

What Our Customers Say...

"I've been a volume customer of Cistermiser for many years. Good products and excellent support."

Simon Pearce (testimonial from Google My Business)

Testimonial Rating

"Your company is great - the parts, the service, the delivery, the clarity, the simplicity - all brilliant - definitely a score of 5! Many thanks."

Matt Warren (Customer Satisfaction Rating via SMS text message)

Testimonial Rating

"Many thanks, your product (Combimate) has proven itself time and time again over the years."

Homeowner, Malmesbury, Wiltshire

Testimonial Rating

"Thanks to all, you have some fantastic staff who took the time and effort to help us out."

Mr C Stimson, Earley, Reading

Testimonial Rating

"I installed my Combimate about six weeks ago, and it's been brilliant. Water tastes better and I'm pretty sure I've seen a reduced build-up of limescale. Many thanks to you and to everyone there. I'm really so pleased how much better my water is!”

Dug Stokes, Lincolnshire

Testimonial Rating
Catalogue Download
View our product range by downloading our Specification Catalogue!
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Product Warranty
Register your FREE 3-Year Extended Warranty HERE!
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Get in Touch
Customer
Services

For product support or installation advice, contact our dedicated support staff today.

Call us
0118 969 1611
Email us
sales@cistermiser.co.uk