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About Us

Cistermiser designs, manufactures and distributes a wide range of innovative and effective water & energy-saving solutions, for the commercial washroom environment. Our range includes Infrared Taps, Shower Panels, TMV's, Washroom Control, Toilet Flushing, Urinal Flushing, Remote Monitoring and Limescale Prevention.

A bold ‘Our World is Water’ corporate slogan underlines a commitment to producing smart, efficient water management solutions that optimise control, deliver savings and help to ensure the safety and preservation of the earth’s most precious resource.

We have a proud history spanning over 45 years of service to the UK construction industry, with design and development of proven and innovative products from our headquarters and manufacturing centre in Woodley, Reading.

Our technical support team is trained to deal with any technical queries or issues with our products post-installation.


Our technical support team are fully trained to manage any technical queries you may have relating to any of our products/solutions pre or post-installation.

Call us

0118 969 1611

Email us
Quality & Warranty Information

Cistermiser products are manufactured under Quality Management Systems certified to ISO.9001:2015.

All products have a one year parts only warranty from the date of manufacture.

The warranty can be extended, free of charge, to three years from date of installation by completing and returning the Commissioning Checklist as itemised in the Installation Guide (included with the product) or completing our online warranty form.

Register Your Warranty Online

Our Commitment to Water Efficiency

Despite the chronic shortage of water storage facilities in the UK, each individual still uses approximately 150 litres per day; this figure increases to over 3,400 litres per person every day when embedded water consumption (water used to produce the food and other commodities we consume) is considered.

Some interesting key facts:

  • UK water usage has been rising by 1% per year since 1930
  • 1.2 billion litres of water are flushed needlessly away every day in the UK
  • Urinals operating without flush controls can use up to 160,000 litres of water per year
  • Millions of WCs installed in the UK have a flush capacity of 13 litres of water or more
  • A conventional tap installed in typical commercial premises can use over half a million litres of water per year

Cistermiser Ltd has a long-established record of dedication to conserving water; our first water-saving product was launched soon after the 1976 drought. We have always recognised the need to reduce water wastage and our product range reflects this commitment. Our infrared range of products has been recognised as “water efficient” under the European Water Label Scheme.

What Our Customers Say...

"I've been a volume customer of Cistermiser for many years. Good products and excellent support."

Simon Pearce (testimonial from Google My Business)

Testimonial Rating

"Your company is great - the parts, the service, the delivery, the clarity, the simplicity - all brilliant - definitely a score of 5! Many thanks."

Matt Warren (Customer Satisfaction Rating via SMS text message)

Testimonial Rating

"Many thanks, your product (Combimate) has proven itself time and time again over the years."

Homeowner, Malmesbury, Wiltshire

Testimonial Rating

"Thanks to all, you have some fantastic staff who took the time and effort to help us out."

Mr C Stimson, Earley, Reading

Testimonial Rating

"I installed my Combimate about six weeks ago, and it's been brilliant. Water tastes better and I'm pretty sure I've seen a reduced build-up of limescale. Many thanks to you and to everyone there. I'm really so pleased how much better my water is!”

Dug Stokes, Lincolnshire

Testimonial Rating
Catalogue Download
View our product range by downloading our Specification Catalogue!
Download PDF
Product Warranty
Register your FREE 3-Year Extended Warranty HERE!
Register Online
Get in Touch

For product support or installation advice, contact our dedicated support staff today.

Call us
0118 969 1611
Email us