Vectatap is an elegant deck-mounted chrome infrared tap for commercial washrooms, with non-touch benefits of hygienic hands-free washing. This robust but stylist design makes the Vectatap ideal for high use environments. Comes complete with an external solenoid valve, which is activated when hands come in range.
Made to high standards, with options for mains or battery power, out of the box as standard. Our range of infrared sensor taps have a stylish and modern design, with highly intelligent electronics, that offer a safeguard to misuse and vandalism. They provide the optimum in hygiene for the modern-day commercial washroom and comes fitted with 3.5lpm flow regulator as standard with a 5lpm flow regulator in the box, to support environmental building schemes such as BREEAM.
To prevent the potential build-up of stagnant water, which can create legionella bacteria growth, the tap incorporates a hygiene rinse option which operates 12 hours after the last use of the tap.
Features and Benefits
To prevent the potential build-up of stagnant water, which can create legionella bacteria growth, the tap incorporates a hygiene rinse option which operates 12 hours after the last use of the tap.
Power supply: Vectatap can be powered by either mains adaptor (1A fused spur required) or batteries, with both options included as standard. Also available as an optional extra is a Multi-Product Power Supply Unit (PSUC) which can provide power for up to 30 taps (only 1 fused spur required).
Additional customised settings are obtainable via a handheld remote control Infrared Configuration Unit (ICU) which is available as an optional extra. The remote controller enables rapid automatic configuration to the specific washroom dimensions and deactivation of the hygiene rinse function.
The flow of water from the taps is turned on when the user presents their hands to the infrared sensor which is located on the lower body of the Vectatap.
No contact is required. The sensor automatically activates the externally-sited solenoid valve. When the user’s hands are moved away the flow of water stops after a 2 second delay.
Here is a selection of documents, designed to ease specification and installation:
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Parts only warranty (no labour) for equipment purchased in the United Kingdom, Ireland, Isle of Man and the Channel Islands. Components of the unit which are proven to be faulty or defective in manufacture will be exchanged or repaired.
1 Year from Date of Manufacture
3 Years from Date of Installation
To register and qualify for Extended Warranty cover, the Cistermiser product must be correctly installed with the Commissioning Checklist fully completed as itemised in the Installation Guide (included with the product), to demonstrate compliance with the product installation instructions.
Each Commissioning Checklist activity should be dated and additional warranty details provided to enable registration: product serial number, installation date, installation site address and the installer’s name and contact details.
Extended Warranty can be registered online (via the Warranty section of this website) or by completing and returning the Commissioning Checklist from the Installation Guide (included with the product) to this address: Cistermiser Ltd, Unit 1, Woodley Park Estate, 59-69 Reading Road, Woodley, Berkshire RG5 3AN.
Things to check:
Solution: This is likely due to low battery power. Change the batteries.
Solution: Probably due to no power. Check electrical connections and ensure power is supplying the sensor. If battery powered, replace batteries.
Solution: You need to check the water supply, make sure the supply is turned on and there is a good working pressure. The minimum dynamic pressure is 0.5 bar and the maximum dynamic or static pressure is 6 bar. Check the filter on the inlet to the solenoid valve for blockages.
Solution: The anti-vandal mode will have been triggered. The object / debris needs to be removed and the tap will resume normal functionality.
Things to check:
Solution: This is likely due to low battery power. Change the batteries – use a good brand.
Solution: Check the water supply. Make sure the water pressure is not above the maximum dynamic pressure of 6 bar or below the minimum dynamic pressure of 0.5 bar. Ensure the arrow on the external solenoid valve is pointing in the direction of the water flow. Check for debris or scale in the diaphragm: isolate water supply to the valve and remove wires attached to the solenoid. Undo the 4 x screws and remove. This will give you access to the diaphragm (note orientation of diaphragm when re-installing), flush under cold water and visually inspect. Re-install. If the diaphragm has been damaged by debris, visually inspect and then call Cistermiser on 0118 969 1611 for further instructions.
Things to check:
Solution: Either the filter or aerator is blocked with scale or debris. Remove the aerator tap using the key supplied, clean and reinstall. Check all filters for debris and scale.
Things to check:
Solution: It’s either a TMV or water pressure issue. Check that the TMV is operating correctly and that the water pressures are suitable for TMVs installed.
Things to check:
Solution: It’s either a TMV or a hot water plumbing issue. Check that the TMV is setup correctly. Hot water runs in building can sometimes be lengthy so there could be a short delay until hot water is dispensed from the tap.
Things to check:
Solution: This is likely to be faulty wiring or a faulty solenoid. Please check the wiring first. If you think you have a faulty solenoid, then call Cistermiser for advice on 0118 969 1611.
Solution: This will be due to low battery power. Change the batteries.
Solution: This will be due to the sensor being covered or heavily scratched. Uncover the sensor or polish out the scratches.
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