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SaveMoneyCutCarbon: Approved Installer/Solution Provider. Cistermiser’s solution reduces carbon footprint by 27 tonnes a year and rapid payback in under three years
Introduction
Moto is the UK’s leader in motorway services with 48 locations throughout the country. Water consumption across all their sites is a major cost to the business, as most visitors use the washroom facilities whilst taking a break, so any major water reduction would support Moto’s wider sustainability mission.
The company’s sustainability vision is to become net positive by 2050, by returning more into the environment and society than it takes out. It recognises that long-term business success requires the integration of industry-leading Environmental, Social & Governance (ESG) practices and policies across the organisation.
Moto has developed the Positive Journeys ESG strategy to address the issues that matter most to the business, stakeholders, partners, and, more importantly, its customers, in achieving the company’s sustainability purpose.
The Challenge
Moto is a long-standing customer with SaveMoneyCutCarbon and in 2021 the company was looking at options to upgrade the toilets across the estate and to standardise washroom services. They had a mix of low-flow and conventional WCs, and wanted a single solution that would deliver on four key criteria:
They planned to carry out some refurbishments across the estate starting in 2022.
The Solution
From SaveMoneyCutCarbon: Chris Brooks – the Business Stream Manager – Water Reduction, recommended the Cistermiser Easyflush Direct as an option. The Easyflush Direct not only meets the criteria but also offers a uniquely different solution.
The Easyflush Direct is a mains flushing solenoid valve with sensor flush operation. The solenoid’s open and shut time can be programmed with a remote control, enabling the flow rate to be fully adjustable, from minimal output to maximum flow.
A unique advantage of the mains flushing function is that there is no cistern and fewer moving parts. Mains flushing also means that there is no refill time after a flush, which is ideal for a busy washroom with rapid customer throughput.
A further advantage is that the simple and minimal design means that the Easyflush Direct is virtually leak-proof and almost maintenance-free.
The product was first trialled at Moto Tamworth in selected areas where both robust performance and reliability were clearly demonstrated. The company then added the system to the specification list for a round of refurbishment projects in 2022.
Reduced costs from lower water consumption and savings on maintenance offered a rapid return on investment.
In the spring/summer of 2022, the SaveMoneyCutCarbon Water Reduction installation team installed Easyflush Direct units across 6 sites, minimising washroom disruption for customers. The performance and feedback on the upgrades were positive and surpassed Moto’s reliability expectations.
After evaluation, a business case was developed in late 2022 to apply the solution to all 48 Moto sites as part of a refurbishment and retrofit project. The standardisation of facilities will achieve key savings across 407 inefficient toilets, and all sites will benefit from enhanced customer experience.
The Cistermiser technology was selected as one of a select group that will assist Moto in support of decarbonisation initiatives and ESG policy.
The SaveMoneyCutCarbon teams have completed Easyflush Direct installations at all 48 Moto service areas across the UK on schedule and within budget. (Program finished in January 2025).
The Results
ROI – 2.62 years
Annual water savings:
Quote from SaveMoneyCutCarbon: Chris Brooks, Business Stream Manager – Water Reduction:
“We’re delighted to support Moto in upgrading the services’ toilet infrastructure and delivering a better experience for customers, as well as reinforcing the company’s full commitment to net zero and sustainability. The Easyflush Direct is a great product for the high footfall commercial environment and it’s pleasing to see Moto, as an early and progressive adopter, recognising this technology.”
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