Cistermiser
F.A.Q.

Novatap

The Novatap is a no-touch electronic basin spout. It is deck mounted and has a single water inlet suitable for a pre-mixed or cold supply.

What is the flow rate of the Novatap?

The Novatap delivers a regulated maximum 5 litres per minute flow. This is reached above 1.8 bar pressure (dynamic).

What is the minimum and maximum working pressure?

The Novatap will safely operate between 0.5 and 6 bar inlet pressure.

Can the lens be repaired if it is vandalised?

Yes, it may be possible to polish out the scratches depending on the level of damage. Using a very lightly abrasive polishing fluid, such as Brasso the lens can be brought back to a smooth finish.

How do I know if my flush time is suitable and how do I adjust it?

In order to find the activation range, put your hand in front of the sensor lens. If the sensor detects your presence it will flash once a second and the water will flow. You can check the range by moving closer or further away from the sensor. If you feel that the range is not correct you have two options for changing it: either manually or via the remote control Infrared Configuration Unit (ICU) which comes with user instructions.

Manual adjustment is as follows: disconnect the power supply for 5 seconds and reconnect. Tip: make sure that the sensor is not pointing at any close objects when the power supply is reconnected. When the sensor flashes amber place your hand 10cm from the sensor, (the amber flashing changes to a green flashing) keep your hand there until the sensor shows a constant green and then remove your hand.The unit has now entered Configuration Mode. Now when the sensor shows a Single red flashing, place your hand in front of the sensor. A slow green flashing will be seen. Move your hand to the distance from the sensor to where you would like to set the maximum range, please bear in mind that a light coloured hand is more easily seen than a dark coloured one. Wait at this position for 8 seconds until the LED glows a constant green. Move your hand away from the sensor and wait for all flashing to stop.

How do I know if my run-on time is suitable and how do I adjust it?

As water will flow whilst a hand is under the spout, a minimal run-on time is normally sufficient for good operation and will ensure maximum water savings. However, if it is felt that the runon time is not correct you have two options for changing it: either manually or via the remote control Infrared Configuration Unit (ICU) which comes with user instructions.

Manual adjustment is as follows: disconnect the power supply for 5 seconds and reconnect. Tip:make sure that the sensor is not pointing at any close objects when the power supply is reconnected.

When the sensor flashes amber place your hand 10cm from the sensor, (the amber flashing changes to a green flashing) keep your hand there until the sensor shows a constant green and then remove your hand.The unit has now entered Configuration Mode. Now wait until the sensor shows a double red flashing, and place your hand in front of the sensor. The water will start to run and a green flashing will be seen. When the water has run for the desired run-on time, move your hand out of the line of sight of the sensor. The water will cease to flow, and the run-on time will be set. Move away from the sensor and wait for all flashing to stop.

The spout is constantly running, what is wrong?

If the sensor is flashing red slowly or not at all when your hand is in the sensing area it is likely that your batteries are dead and need to be replaced. If the sensor shows normal operation (one flash every 3 seconds when you stand in the sensing area) there may be something wrong with the valve or the supply pressure has dropped below 0.5 bar

Can the Novatap deliver hot and cold water?

The Novatap is suitable for pre-mixed hot or cold water. It does not have a mixer and will only accept a single water supply. Its working temperature range is from 0° to 60°C.

What happens if the Novatap is not used for a long period? Is there a risk of Legionella bacterial growth?

The Novatap has a 12hr hygiene rinse function which is on by default. This prevents water becoming stagnant during long periods of non use by rinsing once every 12hrs.

The valve is not working, what is wrong?

If the sensor is flashing red slowly or not at all when you put your hand in the sensing area it is likely that your batteries are dead and need to be replaced. If the sensor shows normal operation (one flash every second when your hand is in the sensing area) there may be something wrong with the spout or your water supply. Ensure that all stop cocks are turned on and that you have good pressure at the Novatap.

Is the Novatap suitable for use in a medical facility?

As the Novatap is a no-touch product, it has good application in high risk medical facilities, however it requires a different nozzle to the one supplied as standard. This is available upon request.

Other Alarms

Constant red flashing: faulty wiring or solenoid coil. Red flash twice every 3 seconds: sensor covered or heavily scratched.

  Installation information [PDF document]

  Product overview

  Technical information

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